In parent and child levels, a parent is required in the water. We are leveraging off the trust built with a parent/relative to help them through initial stages of conditioning and confidence. We also recommend that you wear a rash style top that can be easily held by your child.
No we rarely offer trials as we don't think that it's a good indication of how your child will go with regular lessons. Some children take several weeks or more to get used to swimming, but it is definitely worth persevering if you are committed to getting your child swimming and safe around water.
Yes – our philosophy is to have the same teacher each week as this is the best for your child’s learning. We encourage you to attend your normal lesson to ensure consistency as make-up lessons may be with a different teacher. Whilst we do endeavour to maintain the same teacher, the reality is that there are also times when teachers do change. We work hard to ensure that the delivery of our lessons are consistent and aligned with our lesson plans from all teachers, so the learning to your child is not compromised in these instances.
We take children from the age of 3 months. You are more than welcome to put your little one on the waiting list until they reach 3 months. That way you will be more likely to receive your day and time of choice.
To ensure you’re prepared, here’s what we recommend!
Infant classes: A rash vest for the parent to wear in the water – this gives something for your little one to hold onto in the water. Reusable swim nappy is a must! Towel & clothes for after your lesson. During the colder months we recommend dressing gowns or zip up robes.
Independent classes: Towel & clothes for after your lesson. Goggles and cap are recommended, but not essential. During the colder months we recommend dressing gowns or zip up robes.
We offer two make-up sessions per 12-week block of lessons with two hours’ notice, so if your child is ill, or you have an unexpected conflicting appointment we can ensure your child continues their learn to swim adventure. Make up lessons are available solely dependent on class availability, please ensure you read the schools make up policy.
No. To ensure your little ones get the most opportunity to practice their skills, we only close on days that fall on Public holidays. We are open the rest of the weekend! The exception to this are Easter and Christmas.
Yes, we have parking facilities at our site. We recommend arriving 15 minutes early to ensure you are on time to your class and to allow plenty of time for parking and getting your little one ready for their class.
Our Direct debit runs on the 1st of the month and charges for the number of lessons that will be running on the day of your lesson. You will not be charged for days that we are closed. Depending on your bank, this transaction may take place on the 3rd of the month.
Our pool like all pools that are open to the public are chlorinated and monitored every 4 hours to provide your child with the optimal hygienic environment. They also comply with the state rules on minimum chemical levels. We operate a UV system to clean our water and this allows us to use less chlorine to keep the pool clean on a day to day basis.